Our money back guarantee is both simple and straight forward, allowing customers to return products directly to Reflex Nutrition for a full refund of their purchase price. This means that you can use any Reflex product without risk and in the unlikely event you don’t feel the product has offered any benefit, you can return it without penalty. All that we ask is that the remainder of the product along with the receipt of purchase, outer tub and any other packaging is returned. Whatever your reason for returning the product, we will be happy to refund your purchase price IN FULL.
We are able to offer you this kind of guarantee because we have complete confidence in the quality and effectiveness of every single product we make. Once you’ve tried a Reflex product you’ll understand exactly why we are so confident.*
How to claim on the money back guarantee;
I purchased from the Official Reflex Web Store
If you buy a Reflex Nutrition product from our online store that you are not 100% satisified with, all you need to do is send the remaining prodct back to us with a covering letter telling us who you are, when you bought the product and why you are unhappy. We will have all records of your purchase. Once we have received your returned product, we will refund you your purchase price.
I purchased from a Reflex Nutrition distributor
If you purchased any of our products from one of our many distributors or retailers and you are unhappy with your purchase you can claim on the guarantee. The process is similar but we will require your original proof of purchase with the remaining product.
Please note that it is Reflex Nutrition and not the distributor who offer the guarantee.
*Terms & Conditions for Money Back Guarantee;
- All returns must be accompanied by a receipt confirming the purchase of product.
- The product must be returned in its original packaging.
- No refunds will be issued for the goods that have already been bought and refunded in the past.
- Goods must be returned to the address given on our contact page.
- We will not accept the return of products that have been purchased via ebay under our money back guarantee.